As members of the Technical Services department at Data-Tronics, Technical Analysts provide technical support of Data-Tronics computer equipment and related software to the Information Center, Operations, and Information Services departments. It is their responsibility to ensure the integrity, performance, and efficiency of all available data processing resources, whether hardware, DTC-developed software, or purchased software. While focusing to a greater degree on the technical infrastructure, Technical Analysts are also involved in projects that have a serious impact on the success of ABF and Arkansas Best Corporation. This includes significant contact with clients and management, product evaluations and selections, vendor interactions, systems analysis and design, programming, and implementation.

A wide spectrum of opportunities is available in the form of client/server systems, database systems, network systems, systems management, transaction systems, and mainframe systems. Data-Tronics provides a full range of information technology services to different clients within Arkansas Best Corporation and its subsidiaries.

The Technical Analyst position requires a minimum of a B.S. or B.A. degree with superior academic achievement, a strong interest in computer information systems or computer science, and a proficient understanding of systems design. Computer-related certifications, course work, or work experience, though not required, is an advantage. Other qualifications include sound analytical, organizational, problem-solving, communication, and interpersonal skills.

Following the position of Technical Analyst is Senior Technical Analyst. This promotion recognizes accomplishment in Data-Tronics's project-oriented environment and provides increased responsibility. The next levels are Technical Consultant and Senior Technical Consultant. These positions bring even more challenge and significant project leadership.

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