Data-Tronics Systems Analysts are involved with complete project work in all areas of business data processing and problem solving. From the beginning, our analysts are involved with projects that have a serious impact on the success of ABF and Arkansas Best Corporation. This includes significant contact with clients and management, systems analysis and design, programming, implementation, and user orientation to the system.

With our total project approach, responsibility is from start to finish. Analysts are given a great deal of autonomy. This approach creates an extensive exposure to upper management within Arkansas Best Corporation and its subsidiaries very early in a Systems Analyst's career.

A wide spectrum of opportunities is available in the form of Internet, client/server, personal computer, and mainframe online and batch applications. Data-Tronics provides a full range of information technology services to different clients within Arkansas Best Corporation and its subsidiaries, whose needs vary.

Because of these variations, the Systems Analyst is continually exposed to a diversity of challenging assignments. As the businesses of clients evolve, Data-Tronics's services also evolve. This enables the Systems Analyst to become involved in the design of new applications.

The Systems Analyst position requires a minimum of a B.S. or B.A. degree with superior academic achievement, a strong interest in computer information systems or computer science, and a proficient understanding of application design and programming. Computer-related course work or work experience, though not required, is an advantage. Other qualifications include sound analytical, organizational, problem-solving, communication, and interpersonal skills.

The Systems Analyst position is a challenging and exciting role within Data-Tronics. Our new analysts are immersed in a comprehensive and thorough training program. The goal of the training program is to provide the knowledge necessary to be successful as Systems Analysts. Training is a team effort that involves a full-time training staff, Systems Analysts, and Systems Programmers.

Throughout the first six months, new analysts are involved in four approaches to training. First, each analyst is assigned a mentor highly knowledgeable in the business and the applications that support that business. The mentor provides the new analyst guidance and direction on any projects assigned. Second, the new analyst attends a series of courses. The design of the training curriculum models the environment at Data-Tronics. The courses are hands-on. Third, the new analyst is assigned projects. These projects are business problems in the scope or nature of the new analyst's skills. The new employee works with the customer in the design and installation of the final product. The direction given by the mentor and the information provided through the curriculum are tied together, allowing the employee to immediately apply what they have learned. Fourth, individual training is available through self-study material and computer-based training.

Following the position of Systems Analyst is Business Analyst. This promotion recognizes accomplishment in Data-Tronics's project-oriented environment and provides increased responsibility. The next levels are Project Analyst, Account Analyst, and Senior Account Analyst. These positions bring even more challenge and significant project leadership.

Opportunities for supervision and administration will arise for those whose goals are oriented toward management. The Account Coordinator position is the first level of personnel management. Responsibilities include increased formalized authority in a particular area, customer support coordination, major project leadership, special technical problems, education, standards, and administrative tasks. The next level is Manager of IS. Responsibilities include direct management of systems analysis personnel and broad authority over all data processing that supports a major customer-base segment. Only the Director's position stands between the Manager and the President of the company.

For those whose goals are more technically oriented, opportunities will arise to move into the Systems Programmer career path. For those whose goals are more human resources oriented, opportunities will arise to become a member of the training staff. Because of Arkansas Best Corporation's diversified line of business interests, there are also occasional opportunities for advancement into other subsidiaries.

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